Not logged in
Connect & follow X TikTok Pinterest Instagram YouTube Facebook
We will be closed on Thursday October 10th due to Hurricane Milton.
We expect to reopen Friday October 11th. You may experience a slight delay in shipping/receiving your order. Orders will be filled in sequence when we return.
Welcome to the new Condé Systems   Create a New Account or Login

Products

 

Your Cart

0 Item(s) in cart
 

Your Account

 Login Status
Not logged in
 

Newsletter

 

Sublimation Tips and Tricks - How-To: Waste Ink Collector Unit

Image for Sublimation Tips and Tricks - How-To: Waste Ink Collector Unit

How to Replace the Waste Ink Collector in Sawgrass SG400, SG500, SG800, and SG1000 Printers

Optimizing and maintaining your Sawgrass Virtuoso printer's efficiency involves regularly managing the waste ink collector, a crucial component for models SG400, SG500, SG800, and SG1000.

This guide will expand on the necessary steps to ensure your prints remain vibrant and your printer functions reliably.

Importance of the Waste Ink Collector

The waste ink collector in Sawgrass Virtuoso printers serves an essential role by capturing excess ink during print jobs. This process helps maintain the printer's efficiency and ensures the quality of your prints remains high. It is advised to replace the waste ink collector after approximately 27,000 prints to preserve the clarity and vibrancy of your prints and to uphold your printer’s reliability.

Monitoring Waste Ink Levels

Image for Monitoring Waste Ink Levels

Regular checks on the waste ink levels are vital. You can determine the current ink level by observing the indicator icon located above the waste ink full alert on your printer’s display. If the display reads “Ink Collector Almost Full,” it’s time to prepare for a replacement by having a new ink collector unit ready. Should the message “Ink Collector Unit Full/Replace Ink Collector Unit” appear, immediate replacement is necessary.

Steps to Replace the Waste Ink Collector

Image for Steps to Replace the Waste Ink Collector

Follow these detailed steps to ensure a smooth replacement process for your Sawgrass printer:

Remove the Old Ink Collector:

  1. Open the right front cover of the printer.
  2. Wait for about five seconds to stabilize the internal mechanism.
  3. Locate the full ink collector unit; press the area marked "PUSH" and gently slide it out horizontally.

Prepare the New Ink Collector:

  1. Unbox the new ink collector unit.
  2. Before installing, place the old unit into the plastic bag provided to avoid any spillage.
  3. Carefully align and insert the new collector into its slot, sliding it until you hear a click indicating secure placement.

Finalizing Installation:

  1. Close the right front cover of the printer securely.

Troubleshooting: New Ink Collector Not Recognized

Occasionally, after installing a new ink collector, the printer might still display incorrect ink levels. If this happens, follow these troubleshooting steps:

Reset the Printer:

  1. Remove the newly installed ink collector.
  2. Power off the printer, wait for a few moments, then power it on again.
  3. Once the printer has rebooted, reinsert the ink collector unit.

Following these steps not only helps in maintaining your Sawgrass Virtuoso SG400/SG500/SG800/SG1000 printers but also ensures optimal performance and exceptional print quality. Regular maintenance like this is key to the longevity and reliability of your printing equipment.

 

Recently Purchased

 
Our Brands